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The "Save Password" Bug

This bug was discovered in 1995 and large numbers of Windows 95 Dial-up
Networking users have been staying up late at night pulling their hair out over why
the Save Password option in their Connect To dialog box doesn't work. Symptoms
range from being able to select the box and it not working, to the box being
completely grayed out and inaccessible.

Option available but not working

The first thing to note when trying to fix this problem is that for the Save Password
option to work, you must successfully connect to the remote system at least once
with the option checked before Windows 95 will save your password. This also
means that if you have more than one connection profile, you need to establish
at least one successful connection with each profile that you wish to save your
password with, even if your password is the same across all the profiles.

Option not available (grayed out)

Some users have had luck solving this problem by installing the Client for
Microsoft Networks. In the Control Panel, open the Network option. If the Client
for Microsoft Networks is not at or near the top of the list, press the Add button,
then choose Service, Microsoft, and then Client for Microsoft Networks. Press
OK until all the dialog boxes are closed, then reboot.

There are a number of reasons why this may be occurring, and there are
a number of ways you can try and get around the problem. One method is to
change your Computer Name to the login ID you use for your Internet Service
Provider (ISP). You can modify your computer name by double-clicking the Network
icon in the Control Panel, then selecting the Identification tab (you'll have to reboot
for the change to take affect).

Sometimes, uninstalling and re-installing Dial-up Networking can solve this
problem. In the Control Panel, choose the Add/Remove Programs option. Then
go to the Windows Setup tab, and uncheck the Dial-up Networking option. Press OK
until all the dialog boxes are closed, then reboot. Follow these same instructions
and re-check the Dial-up Networking option. Then try your connection again.

The last thing to try is deleting your Windows password file. Do a search on your system for *.PWL, then delete or rename them. Reboot your system, and you'll notice that Windows will ask for a user name and password to log in. You're now re-creating this password information in your system. You don't have to enter a password here if you don't want to use one every time you log in, but you do need to enter a user name. This will rebuild the password file, and may allow your Dial-up Networking to save your dial-up password.